Our customers love our services and plumbers. Read some of our reviews online to see what our happy customers have to say about our company and services.
Called Rooter-man at approximately 3:30 PM, they said they would have a guy at our house between 4:00 & 5:00PM. At about 4:30P a gentleman named Leo Van arrived in a Rooter-man service truck. He asked a few questions about the problem and immediately unloaded equipment. He unclogged the drain quickly, had us flush the toilet and turn on the tub faucet and stayed around to double check that the drain was indeed cleared and didn’t backflow. He charged the $49 they had quoted on the phone. Leo was very professional, friendly, efficient and clean. I was fully satisfied with the service and would highly recommend them. PS. He also said we had a 30 day warranty on the cleaning. Very comforting.
Absolutely 5 stars (no really 6 if possible) for Rodrigo who arrived on time, clean and appropriately decked out for our world's current situation. Was able to evaluate the issue immediately and offered several helpful suggestions in addition to fixing the problem promptly and professionally (drain blockage). Would certainly use again. No minimum service fee BS, just helpful service on-time at a fair price (when you provide that you don't need to charge an up-front service/evaluation fee). Thanks for the great work!
I'm a tough customer to please. This was the 2nd plumbing company I had to fix the temperature on my shower. These guys were all great. The first plumber from another company charged me over $500 and said it was fixed when it was not. The guys from Rooter Man were straight forward with me - told me the hard truth that a part had to come from Germany, and it was going to take 2 weeks. Most of all, they communicated regularly to let me know what was happening with the part, and it came early, and they installed it early. I have a lot of respect for every guy I worked with from this company. They went above and beyond to communicate, to offer a fair price, and they got the job done days before they thought they would. Thus, you have a choice - get a job done fast and cheaply, or actually get done what you need to do so that something works the way it should. There's no doubt they will be my ONLY plumbing company in the future.
Marco #14 did an excellent job. He was very helpful and professional fixing the problem. They fixed the sewer issue in two days. The Sewer problem was bit expensive but needed to get done do to the circumstances of the damage of the pipe. But all in all the job was complete and our pipes are not backing up. Thank you for fixing the issue.
I am very happy with the service. I was hesitant to call a plumber, because they are so expensive. That was not the case here, they were very reasonable. I was not in a hurry, but they had someone come out within two hours! Juan was very kind and respectful. I’m recommend the service.
Yes! he went out of his way, didn't take much to convince me that I needed a new toilet and he went and got one and came back, install it and even put a new toilet seat replacement on, just purchased yesterday and I had three different ones, he picked the one that would work the best and installed it for me. I needed a toilet seat that was wide and elongated, since I've just had surgery and I need an opened seat toilet. I'm Satisfied !!! Only thing? I would say is.... that??? he didn't tell me or offer information on the purchase brand of what type of toilet he had just installed, I didn't think to ask because I was too busy paying bills and completing all the tasks around the house but there was no paperwork but maybe it's in the email, I will check. But I would have liked to have him explain this certain type of newly installed toilet, or name brand? 3/6/2023
I have used this company twice. The send plumbers out quick they have reasonable pricing. I would recommend the company to anyone needing service. Gus is a very knowledgeable and professional. I recommend that you ask that the send him out. I received excellent service!
Great company.They are very professional and reliable they've done work around our condo association. Work is completed in timely manner. 5 star service not only because they are on time but also because they communicate well and explain the problem unlike other company’s who just look at your wallets!!! Will highly refer people to them !
Had an plumbing emergency and was referred to Rooter Man plumbing and vey grateful with the service provided. They were very professional and responsive and the work quality was amazing. I would strongly recommend to anyone that has any plumbing needs to contact them. Thank you
Very quick response, clean and polite. Their regular router did not open the main drain from the house to the city sewer, nor did the hydro jet. They used a camera to show how the clay pipe was partly broken and took a series of odd turns. Another service came the next morning with a heftier router and cleared the drain.
ROOTER Man plumbing Services is a professional plumbing company which my family calls immediately once there is a issue! They are the best in hydro jetting in San Fernando Valley. Both of my homes they have taken care of me, these guys are the best. Please call them if you have any issues containing plumbing services! Ask for Big Mike ( The Best)
They confirmed the appointment quickly, came out on time. The lady on the phone when I called was also really nice. However the technician really had a challenge clearing my drain and pretty quickly tried to upsell me a hydro jet. I had another plumber come out and look at it and by simply snaking the line a little more aggressively they unclog the leak. I was not charged by rooter man so I was very happy with that.
Fast friendly service at great price. Gave estimate by phone. If it was "straight forward" and as we described, we knew what the price would be. If not what we described we were fairy warned. Most plumbers I have dealt with never give a price for a simple task. Just the usual charge to come that can be applied to the job. Rooter man was so transparent and fair it was unbelievebale. Try them yourself and prepare to be [pleasantly surprised.
Rooterman plumbers are truly exceptional in the field of plumbing. Their service is top-notch and they are extremely knowledgeable in all aspects of the trade. They were able to quickly diagnose and clear the drains in my home, and their work was done in a timely and efficient manner. What's more, they were completely honest and upfront about the cost of the job, which I greatly appreciated. One of the things that stood out to me about Rooterman was their professionalism and attention to detail. They were polite, respectful and took the time to explain everything they were doing, which made me feel very comfortable. They also ensured that the work area was left clean and tidy after they finished, which was a nice touch. Overall, I highly recommend Rooterman plumbers to anyone in need of plumbing services. They are truly the best in the business!